FAQ

Frequently asked questions

How Long Will Take For My Groceries To Arrive?

The Next Door Market Grocery will prioritize orders placed before the start of each business day, up to same-day delivery. All grocery orders are guaranteed for delivery within one business day following order placement.



How Far Does The Next Door Market Travel For Delivery?

The Next Door Market travels up to 50 miles in areas like Kentucky, Indiana and Ohio.



Does The Next Door Market Ship In Other Areas?

Yes! We ship nationwide to our customers who want to try our services! Our shipping orders are placed the same day with expetied options in place.



How do I Return Items?

To ensure the health and safety of our staff and customers during this critical time, we are suspending our current return policy and all sales are final unless there was a quality problem with the product at the time of purchase. We will offer gift cards to replace the items our customers are not satisfed with.



How Should I Contact For Questions or Concerns?

You can contact up at 502-803-5324 give us 24 hours to respond to any concerns or questions.